Wireless charging module efficient solution: The 72-hour breakthrough journey of Mexican customer JA

Wireless charging module efficient solution: The 72-hour breakthrough journey of Mexican customer JA

Mexican customer JA never imagined that a seemingly ordinary purchase would lead him into weeks of anxiety. As a local smart device integrator, he was contracted to undertake a wireless charging terminal project for a high-end hotel, with the requirement that the module must operate stably in high-temperature and high-humidity environments and that the charging efficiency must reach the top level of the industry. The samples provided by the previous cooperating supplier failed in three consecutive tests - either overheating protection or a sudden drop in efficiency. The project deadline was imminent, and JA even began to consider whether to take the risk of accepting substandard products.

On the afternoon of June 23rd, JA, with a last shred of hope, opened the international website and happened to come across the product introduction of the wireless charging module of Golden Eagle Co., Ltd. The keywords such as "military-grade heat dissipation design" and "application of superconducting materials" immediately caught his attention and prompted him to inquire. The Golden Eagle sales team quickly sensed his eagerness and directly invited a video conference. During the two-hour meeting, JA repeatedly asked about the heat dissipation structure, temperature control threshold, and data under extreme conditions, and even directly brought up the failure cases of the previous supplier for comparison. The Golden Eagle engineers immediately retrieved the laboratory test videos and used infrared thermal imaging to show the continuous working state of the module in a 50°C environment - the core temperature was always kept below 45°C. JA, exhausted but excited, said, "I need 12 samples for verification, but we'll discuss the details tomorrow. Now I must take a nap."

However, the crisis did not subside. The next day, JA did not contact as scheduled. The Golden Eagle team concluded that the client might be in a state of hesitation due to multiple price comparisons. They sent three sets of emails consecutively: the first one attached a cooperation case of the wireless charging project at North American airports, the second one presented a list of laboratory equipment that Golden Eagle invested 7 million in R&D, and the third one directly exposed the common heat dissipation defects of competing products. On the evening of the 25th, the team made an overseas call via WhatsApp. JA admitted: "Your data is good, but the humidity in the Mexican rainy season is 90%, and I'm worried about the oxidation of metal contacts." The engineer immediately responded: "Our module uses special nano-coating, and the salt spray test exceeds 96 hours without corrosion - if you need it, we can conduct a separate humidity limit test for the sample."

After the call ended, the team realized that JA still hadn't made up their mind. At 11 p.m. that night, the sales supervisor directly generated a formal order on his mobile phone: 12 samples with a 48-hour extreme test, accompanied by compatibility debugging services. The quotation sheet prominently noted "Valid until 14:00 on June 26th". After receiving the order, JA replied: "This is too sudden."

At 11:30 on the 26th, the team launched their final offensive via the translation phone: "Mr. JA, we know you have multiple options, but Golden Eagle can guarantee a full refund if the samples do not meet the parameters - because we can control the electromagnetic valve coil to an accuracy of 0.01mm even at -40°C, and the process of the wireless mold assembly is even more demanding." After a moment of silence, JA suddenly smiled: "In fact, the order you sent last night, the line about humidity testing made me make up my mind - no supplier has ever voluntarily requested additional testing."

Two hours later, the arrival notification sound for the text message rang. Three days later, JA sent a test video of the site: All 12 modules passed the 72-hour aging test in the humid heat chamber, and the charging efficiency remained above 95%. He wrote in the email: "This is not just a sample, but also the lifeline of our entire project. Now the entire team is urging me to sign the annual agreement."

-- Golden Eagle Electronics uses extreme environment test data to speak. It provides each urgent demand with the confidence to be resolved calmly.