Views: 6 Author: Site Editor Publish Time: 2024-05-25 Origin: Site
In recent years, the number of manufacturers in the inverter coil industry has surged, but most of them are small workshop-style production facilities, leading to inconsistent product quality and unreliable production capacity. This phenomenon has caused significant problems for customers with high demands for delivery times. Ms. Xu from Suzhou is one such customer. She has been a loyal client of Golden Eagle for several years. However, mid-year this year, she opted for a low-cost inverter coil manufacturer, and thus has not placed orders with us for the past few months. Despite this, we have occasionally kept in touch.
Yesterday, We suddenly received a call from Ms. Xu. She sounded urgent, stating that she needed to order 30,000 pieces of the old specification inverter coils very urgently. She said her customer was pushing for the goods frantically and hoped we could start shipping in three days. Hearing the urgency and severity in her voice, I could sense the critical nature of the situation. So, I asked her why she needed the goods so urgently.
It turned out that the low-cost inverter coil manufacturer Ms. Xu had chosen consistently had quality issues. The coils she needed required a minimum voltage of 10KV, but because this manufacturer did not perform 100% electrical testing and only did spot checks, some of the shipped products had voltages of only 8-9KV, failing to meet the specifications. The supplier was unaware of this issue, leading to frequent leakage in her finished products. Seeing that the manufacturer could not improve the issue in a timely manner, Ms. Xu decisively turned to us for help.
Fuying had been supplying inverter coils to Ms. Xu for three years before, and before every shipment, we rigorously tested the voltage of each inverter coil, ensuring that only those that passed were shipped. It is this strict quality control that has earned Ms. Xu’s high praise and trust.
Upon learning about Ms. Xu’s urgent need, we immediately activated our emergency production plan. Golden Eagle's production line adopts the Toyota management model, allowing us to respond quickly to customer needs and produce high-quality products in the shortest possible time. Our lean production approach not only improves production efficiency but also ensures stable and reliable product quality. This way, Golden Eagle can meet the urgent needs of customers while guaranteeing product quality.
Ms. Xu once again expressed her admiration for our efficient production and strict quality control, and she stated that she would continue to maintain a long-term cooperative relationship with us in the future. She understands that only reliable quality and stable supply can give her an edge in market competition. Golden Eagle has won the trust of more and more customers by adhering to the principle of "quality first, customer foremost."
Through this incident, we have further recognized the importance of insisting on quality. In a fiercely competitive market environment, low prices cannot win in the long term. Only through strict quality control and efficient production management can we earn customers’ trust and market recognition. In the future, Golden Eagle will continue to improve product quality and production efficiency, providing more customers with high-quality services and products, helping them to gain an invincible position in market competition.